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About Us

Services. Support. Solutions.

IT is what we do. This is who we are.

UniverseIT is a Houston, Texas – based IT firm specializing in education technology and data analytics. Founded in Summer 2017 as Lonestar CIO by 19-year Microsoft veteran, Joe Eldridge, Lonestar CIO served as a way for Joe to continue his storied legacy of providing exceptional CIO and CTO services to clients all over the world. One such client’s need for a student management system is when UniverseIT first began to take shape. The software selection process eventually led to Lonestar CIO partnering with the makers of the chosen software, Classe365, an EdTech company headquartered in Sydney, Australia and becoming their premier US partner. With this new partnership in place, Joe shifted focus to EdTech. After partnering with one of his former colleagues, analytics expert Erica Blair Weldon, Lonestar CIO was renamed to the more encompassing, UniverseIT.

Our mission is simple: To take your organization beyond the cloud – enabling you for universal success.

How we’re different

Passion

We love our jobs. We love technology. If we didn’t, we wouldn’t be here. Period. Our passion is evident. That passion drives us to be better & to do better every single day. For us. And for you.

Client Centered

We value our clients above all else. We are committed to always putting our clients’ needs above even our own. UniverseIT will always revolve around ‘U’.

Dedication

UniverseIT is dedicated to our clients and seeing them success. We take immense pride in our clients and the work they do, as well as in UniverseIT and the work we do.

Integrity

We’re not here to sell you a bunch of stuff you don’t need. We’re here to find the right solution for your organization—even if it’s not from us. We mean that.

“It’s how it should be.”

Meet the Team

Joe Eldridge

President and CEO

(214) 295-2672

Joe is a 19-year Microsoft veteran and has a 30-year wealth of technology experience. He formerly directed numerous organizations at Mircrosoft, is a certified Scrum master, and has led numerous large projects to success, including the 6-month BizTalk implementation for Ford Motor Co. His technical acumen, abounding charisma, and masterful leadership propel our organization, and yours, to success.

Erica Blair Weldon

Executive Vice President and COO

(214) 295-2672

Erica is a data and analytics expert and one of the keenest minds of her generation. She has the ability to break down a problem to its roots and create exciting and innovative solutions to meet her clients’ needs. She runs the operations of the business with this same methodology and strives to ensure client success.

David Hatfield

ERP Solutions Director / Partner

(214) 295-2672

David Hatfield is a highly experienced financial systems consultant with a track record of successfully implementing Microsoft Dynamics GP, NAV & BC implementations for over 50 companies. David has nearly 20 years of consulting experience, during which he has managed and trained consultants, coordinated system integrations, managed profitability on projects, provided end-user training, and process documentation and automation. 

Get started on a path to success today!

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What Our Clients Are Saying

“It's been a great blessing to have UniverseIT handle all our IT needs. Their technical know-how coupled with their excellent customer service is unparalleled.”
Kenneth OmoruyiCPA
“UniverseIT guided the implementation of our Student Information System. We had tried to implement a different SIS on our own with poor results. UniverseIT were truly expert guides. They are what you expect from an IT resource, competent and responsive. But more than that, they are genuinely good folks who care about their customers. They let us know from the beginning that they were there to help us with any of our IT concerns and they have! I would highly recommend them and give them six stars if I could.”
Bob StephensThe Opened Bible Academy
“We have work on several projects over the last 3yrs with the team at UniverseIT. Working in marketing, we often need to collaborate with the IT teams to make sure things work together the way they are supposed to. The UniverseIT team has been the most knowledgeable IT team I have worked with. I recommend them to all my clients that need IT/ Business Intelligence solution in place for their business that really work.”
Scott ColeLovewell
“UniverseIT did a great job in getting our back office infrastructure up and running and allowed us to focus on our core priorities. When we needed engineering help that wasn’t in there area of expertise, they referred us to a partner that turned out to be an ideal fit. It’s unique to see a company help in this way. They are responsive, supportive and understand how to help you manage your IT cost. Highly recommend them!”
Stephen ChaneyForbie
“We are lucky to have UniverseIT as a partner in growing our business! It's such a pleasure working with them. Aside from the quality of service they provide, they offer great solutions for working out customer needs and requirements. We value the inputs they give as well for improving our product. All I can say is we're happy to be working with these guys and we highly recommend being in business with UniverseIT!”
Patricia EsmaquelClasse365
“I initially contacted Universal IT over two years ago to get an idea on the type of services they offer. From that time to a few months ago, I have contacted Joe and met with him on many occasions to get his feedback on my startup company's needs and services that his company provides. What I gather from these meetings is that he is truly looking out for the best interest of my business and IT needs. Furthermore, his staffs are great to work with. These are the reasons why I sign up with Universal IT a few months ago as my IT partner moving forward with my startup business.”
Benito AguilarAtilar Pharma
“Joe is the CEO and for such a huge company I can really appreciate that he is still hands on! My company has been a loyal client for over 3 years now!”
Alex MillerAlex Miller Credit Repair
“Been a customer of UniverseIT for a few years. Amazing customer service. Recommend their services 100%!”
Vicky di Colloredo-MelsEdSaber

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+1 (281) 817-4004

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77 Sugar Creek Center Blvd Ste 600
Sugar Land TX, 77478

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Our mission is simple: To take your organization beyond the cloud – enabling you for universal success.

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+1 (281) 817-4004
77 Sugar Creek Center Blvd
Ste 600
Sugar Land TX, 77478

Hours

Office Hours

M-F, 8:30 AM – 5:30 PM CST

US Support Hours

M-F, 7:30 AM – 6:00 PM CST